Travel CX in 2026: How AI + Human Support Is Redefining Customer Experience
Travel CX in 2026: How AI + Human Support Is Redefining Customer Experience by Rohit Gupta | 17th April 2026 […]
Contact Center
How Travel Companies Can Scale Customer Support Without Hiring During Peak Seasons
How Travel Companies Can Scale Customer Support Without Hiring During Peak Seasons by Rohit Gupta | 15th April 2026 |
India vs. Philippines BPO in 2026: What US Founders Need to Know
India vs. Philippines BPO in 2026: What US Founders Need to Know by Rohit Gupta | 10th April 2026 | 8 mins read Table of contents Ready
Top 10 AI Contact Center BPOs in 2026
Top 10 AI Contact Center BPOs in 2026 by Venturesathi | 1st April 2026 | 14 mins read AI is reshaping customer
Using Customer Data Platforms (CDPs) to Improve CX
Using Customer Data Platforms (CDPs) to Improve CX by Rohit Gupta | 23rd March 2026 | 12 mins read Table
From 20 Seats to 200+: How a Large Online Travel Platform Transformed Its Customer Support Operation
Contact Center Outsourcing Online Travel Platform Case Study From 20 Seats to 200+: How a Large Travel Tech Company Transformed Its
Contact Center Outsourcing in India: Why Founders from Tier-1 Cities Are Choosing Odisha
Contact Center Outsourcing in India: Why Founders from Tier-1 Cities Are Choosing Odisha by Rohit Gupta | 20th March 2026
Top Metrics Every Contact Centre Must Track And Why They Matter
Top Metrics Every Contact Centre Must Track And Why They Matter by Rohit Gupta | 12th February 2026 | 8
Vendor Sprawl Is Increasing Your Burn Rate: Why Founders Must Consolidate CX + Dev + Ops
Vendor Sprawl Is Increasing Your Burn Rate Why Founders Must Consolidate CX + Dev + Ops by Rohit Gupta |
Why Contact Centres Fail at Scale(Not What You Think)
Why Contact Centres Fail at Scale (Not What You Think) by Rohit Gupta | 28th January 2026 | 12 mins