Your Partner in Business Growth
Venturesathi is a Tech-Enabled Business Process Management Company.
Co-Create Your Business Transformation with Us!
IT Support & Services
Contact Center
Back-Office Support
Embrace Innovation, Empower Growth!
Contact Center
Experience Our Contact Center Services with Multi-Lingual & Multi-Channel Support for Inbound and Outbound Services, covering voice & non-voice processes. From providing top-notch customer support to lead generation and Collection, we specialize in catering services across global timelines.
Software Development
We specialize in Offshore Development Center solutions and bespoke software tailored to diverse industries. Our comprehensive offerings include custom application development, web and mobile app development, enterprise software solutions, and digital transformation, alongside cloud management and robust IT support.
Industries we serve:
Major sectors we cover-up
Empowering financial institutions with cutting-edge data analytics and streamlined contact center solutions.
Enabling seamless inventory management and customer-centric marketing strategies for retail success.
Addressing supply chain fragmentation and risk management challenges with our integrated solutions.
Offering dynamic market analysis and tailored marketing strategies to maximize property value and visibility.
Delivering HIPAA-compliant solutions and patient-centric engagement tools for enhanced healthcare services.
Enhancing customer experience through contact center services and real-time analytics for travel operators.
Why Choose Us?
Experience & Expertise
Skilled and experienced professionals who are knowledgeable in a wide range of accounting tasks, and back-office operations.
Customized Solutions
We work with each customer to understand their specific needs and requirements and develop customized solutions to meet their unique needs.
Cost Savings
Outsourcing accounting tasks to Venturesathi can help a company save money on staffing and other overhead costs.
Improved Efficiency
We use advanced technology and automation to streamline processes and improve efficiency, helping a company save time and resources.
Testimonials
Venturesathi’s back-office team has significantly optimized our financial reconciliation and transaction processing. We’ve seen a 25% increase in efficiency across our procurement and invoicing cycles, and they’ve helped reduce our outstanding payables by 18%. Their daily reporting and analytics on cash flow and trade settlements have provided us with real-time visibility, making critical decisions much faster and more data-driven.
– Head of Finance, Mining & Trading
We struggled with inefficiencies in our accounts payable and receivable processes, leading to high error rates and long DSO (Days Sales Outstanding). Since partnering with Venturesathi, our DSO has dropped by 15%, and errors have decreased by 20%. Their streamlined workflows have freed us from administrative bottlenecks, allowing us to focus more on core banking operations.
– Finance Director, Banking & Financial Services
We faced frequent downtime due to outdated systems and poor inter-department communication. Venturesathi’s ERP solutions reduced our downtime by 10% and improved data-sharing across departments, streamlining our supply chain. Their tech support is quick, with a 45-minute average response time, keeping us operational and efficient.
– IT Director, Manufacturing Sector
Before working with Venturesathi, our contact center struggled with long handling times and low customer satisfaction. In just six months, our CSAT rose by 25%, and repeat calls dropped by 18% thanks to improved first contact resolution (FCR). Venturesathi helped us streamline operations, delivering faster, more reliable support for our customers.
– Customer Service Manager, Automotive Sector
Venturesathi’s contact center services have been a game changer for our patient engagement. With a 24/7 support structure, our first response time has dropped by 30%, and our patient satisfaction score has increased by 22%. Their team’s focus on FCR (First Contact Resolution) has been key in handling patient queries, and their empathetic approach to patient interaction aligns perfectly with our values in healthcare service delivery.
– Chief Operations Officer, Healthcare
Partnering with Venturesathi has transformed our logistics operations. Their advanced TMS (Transportation Management Systems) reduced delivery delays by 15%, and their robust cybersecurity protocols have secured our data. With real-time tracking, client satisfaction has improved significantly, leading to a 20% increase in on-time deliveries. Their IT team ensures zero interruptions in our supply chain.
– Head of Logistics, Logistics
Venturesathi’s back-office operations have streamlined our property transaction management, particularly in accounts payable and receivable. With their assistance, we’ve cut down on invoice processing time by 25%, and our accounts reconciliation is now 40% faster than before. Their real-time reporting on cash flow has been a huge asset, allowing us to maintain better control over property management expenses and vendor payments.
– Finance Manager, Real Estate
Before partnering with Venturesathi, our contact center faced high call abandonment rates and inconsistent service levels. Venturesathi’s implementation of omnichannel support reduced abandonment by 40% and improved first-call resolution (FCR) by 20%. With enhanced agent training and advanced analytics, we’ve personalized our service, significantly boosting customer satisfaction. Venturesathi has transformed our customer engagement in the travel sector.
– Finance Head, Travel and Tourism