Top 10 Call Center States in India for Business Process Outsourcing
Top 10 Call Center Destination in Indiafor Business Process Outsourcing by Venturesathi | 3rd Nov 2025 | 12 mins read […]
Contact Center
Will AI Replace Call Center Agents Or Make Them Better?
Will AI Replace Call Center Agents or Make Them Better? Free Upskilling Resources from Top Universities by Venturesathi | 3rd Nov
Why Companies Outsource Their Contact Centers in 2025
Why Companies Outsource Their Contact Center in 2025 Author Rohit Gupta Chief Operating Officer Contact Center image for Why Companies
5 Ways You Can Adapt to AI in Contact Centers
5 Ways You Can Adapt to AI in Contact Centers In 2025, contact centers are no longer just service hubs,
How AI is Transforming Customer Experience Through Hyper-Personalization
How AI is Transforming Customer Experience Through Hyper-Personalization Imagine walking into your favorite coffee shop. The barista greets you by
Will AI Replace BPOs? The Human-AI Hybrid Future of Customer Experience
Will AI Replace BPOs?The Human-AI Hybrid Future of Customer Experience Every major technological breakthrough sparks the same concern: Will it
Digital Twins in Logistics: A Game Changer for Customer Experience
Digital Twins in Logistics A Game Changer for Customer Experience When a shipment goes missing in transit or customs clearance
Minion-Sized Problems, Mega-Sized Solutions: Call Center Lessons from the Yellow Side
If you’ve ever stepped into a bustling contact center and felt like you were witnessing an animated film, come to
After Call Work (ACW): The Hidden Time-Sink in Contact Centers
You’ve hung up the call, but the work isn’t over yet. For every minute an agent spends talking to a
How Indian BPMs Are Becoming Global Powerhouses
The Indian Business Process Management (BPM) industry has undergone a dramatic transformation. What once started as a back-office support model