Editor’s pick

Contact Center, Editor's pick, TOPICAL BLOGS

AI vs. Human Agents in Customer Service: Finding the Right Balance

venturesathi.com / 2 September 2024

Customer service technology is advancing rapidly, with AI tools like chatbots transforming how businesses interact with clients. As these innovations […]

Back-Office, Editor's pick, TOPICAL BLOGS

Data Entry Outsourcing: A Cost-Effective Solution

venturesathi.com / 5 August 2024

Efficient data management is essential for business success. A study by Deloitte shows that companies can save up to 60%