Driving Operational Excellence through Custom ERP for a Mining & Trading Firm in India
Our client, a leading mining and trading company in India, specializes in iron ore and coal, with annual revenues of ₹8,000 crore. Operating domestically, the company serves industrial clients, regional traders, and suppliers, managing a complex supply chain across mining operations and trading networks. Its IT infrastructure, supported by an in-house team and an offshore Global Capability Center (GCC) in Odisha, was critical for operational continuity. However, legacy systems constrained efficiency, scalability, and digital innovation, necessitating a custom Enterprise Resource Planning (ERP) system to unlock strategic growth and operational excellence.
Challenges
The company’s fragmented IT ecosystem impeded its ability to optimize operations and pursue digital transformation. Disparate systems, reliance on manual processes, and high maintenance costs created bottlenecks, while coordination challenges with the Odisha GCC limited agility.
- Limited Digital Scalability: Lack of integration with emerging technologies like IoT and analytics stalled progress toward data-driven mining operations.
- Siloed IT Systems: Disconnected procurement, inventory, and trading platforms hindered real-time data access, delaying decision-making by up to 40%.
- Manual Workflows: Non-automated processes for financial reconciliation and inventory management led to a 15% error rate in supply chain operations.
- Costly Legacy Infrastructure: Maintaining outdated systems consumed 85% of the IT budget, diverting resources from innovation.
Solution
To address these challenges, the company partnered with its Odisha GCC to design and deploy a tailored ERP system, leveraging advanced technologies to streamline operations and enable digital transformation. The solution was architected to align with the company’s strategic objectives and India’s evolving mining sector requirements.
Compatibility
Conclusion
Through the strategic deployment of a custom, cloud-native ERP system enriched with AI automation and IoT capabilities, the company transformed its operational framework, achieving seamless integration, enhanced efficiency, and a strong foundation for digital innovation in India’s mining and trading sector.
Key Takeaways
- A unified ERP architecture drives real-time decision-making and operational agility.
- AI automation minimizes errors and accelerates critical workflows.
- IoT integration unlocks data-driven insights for mining operations.
- Targeted GCC training ensures sustainable system performance and scalability.
