Empowering BFSI Operations
Optimize financial processes, enhance customer engagement, and ensure regulatory compliance with VentureSathi’s specialized services.
Empowering Global Economy
The Banking & Financial Sector boasts a staggering total market size of $27.2 trillion, driving growth in the global economy.
Dominating Market Share
With an impressive market share of $20.3%, the sector is projected to grow at a CAGR of 4.3% (2022-2027), fueled by a ground-breaking digital transformation.
Fintech Revolution Unleashed
Embrace the fintech revolution with limitless opportunities in digital banking, fintech innovations, and the transformative potential of blockchain technology.
Empowering BFSI Operations
Optimize financial processes, enhance customer engagement, and ensure regulatory compliance with VentureSathi’s specialized services.
What We Can Provide
Optimized Customer Interaction
Integrating advanced call routing, inbound support, and proactive follow-up calls, we ensure a seamless customer journey with timely assistance and personalized interactions at every touchpoint.
Effective Recovery
Solutions
Our contact centers manage collections, negotiate payment plans, and ensure regulatory compliance through clear communication, fostering positive relationships to encourage timely repayments.
Robust Offshore Development
Our offshore teams deliver cost-effective custom software, web, and mobile app development with full-stack expertise, responsive design, and reliable support.
Data Backup and Recovery
We implement regular backups and disaster recovery plans to protect against data loss, ensuring business continuity and resilience for our banking and financial services clients.
Compliance
Management System
We provide automated workflows and audit-ready reports to ensure compliance with the latest financial regulations and reduce non-compliance risks.
Advanced
Customer Insights
Our data analytics provide actionable insights from customer interactions, improving support, lead generation, and identifying growth opportunities.
Contact Center Services
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IT Support & Services
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Back-Office Operations
- Compliance Management System
- Advanced Customer Insights
- Accounts Receivable Management
- Financial Reporting
Optimize Financial Services with Ease
Boost efficiency, compliance, and customer satisfaction with our tailored IT, contact center, and back-office services for the BFSI industry. Reach out now!
Testimonials
Venturesathi’s back-office team has significantly optimized our financial reconciliation and transaction processing. We’ve seen a 25% increase in efficiency across our procurement and invoicing cycles, and they’ve helped reduce our outstanding payables by 18%. Their daily reporting and analytics on cash flow and trade settlements have provided us with real-time visibility, making critical decisions much faster and more data-driven.
- Head of Finance, Mining & Trading
We struggled with inefficiencies in our accounts payable and receivable processes, leading to high error rates and long DSO (Days Sales Outstanding). Since partnering with Venturesathi, our DSO has dropped by 15%, and errors have decreased by 20%. Their streamlined workflows have freed us from administrative bottlenecks, allowing us to focus more on core banking operations.
- Finance Director, Banking & Financial Services
We faced frequent downtime due to outdated systems and poor inter-department communication. Venturesathi’s ERP solutions reduced our downtime by 10% and improved data-sharing across departments, streamlining our supply chain. Their tech support is quick, with a 45-minute average response time, keeping us operational and efficient.
- IT Director, Manufacturing Sector
Before working with Venturesathi, our contact center struggled with long handling times and low customer satisfaction. In just six months, our CSAT rose by 25%, and repeat calls dropped by 18% thanks to improved first contact resolution (FCR). Venturesathi helped us streamline operations, delivering faster, more reliable support for our customers.
- Customer Service Manager, Automotive Sector
Venturesathi’s contact center services have been a game changer for our patient engagement. With a 24/7 support structure, our first response time has dropped by 30%, and our patient satisfaction score has increased by 22%. Their team’s focus on FCR (First Contact Resolution) has been key in handling patient queries, and their empathetic approach to patient interaction aligns perfectly with our values in healthcare service delivery.
- Chief Operations Officer, Healthcare
Partnering with Venturesathi has transformed our logistics operations. Their advanced TMS (Transportation Management Systems) reduced delivery delays by 15%, and their robust cybersecurity protocols have secured our data. With real-time tracking, client satisfaction has improved significantly, leading to a 20% increase in on-time deliveries. Their IT team ensures zero interruptions in our supply chain.
- Head of Logistics, Logistics
Venturesathi’s back-office operations have streamlined our property transaction management, particularly in accounts payable and receivable. With their assistance, we’ve cut down on invoice processing time by 25%, and our accounts reconciliation is now 40% faster than before. Their real-time reporting on cash flow has been a huge asset, allowing us to maintain better control over property management expenses and vendor payments.
- Finance Manager, Real Estate
Before partnering with Venturesathi, our contact center faced high call abandonment rates and inconsistent service levels. Venturesathi’s implementation of omnichannel support reduced abandonment by 40% and improved first-call resolution (FCR) by 20%. With enhanced agent training and advanced analytics, we've personalized our service, significantly boosting customer satisfaction. Venturesathi has transformed our customer engagement in the travel sector.
- Finance Head, Travel and Tourism