About Us

At Venturesathi, we began our journey with just 10 dedicated employees and a simple vision: to transform how businesses operate through efficient, scalable solutions. From our modest beginnings, we quickly gained momentum by offering customized business process management (BPM) services that delivered measurable results for our clients.

Over the years, we’ve grown exponentially, and today, we are a trusted BPM partner for businesses worldwide, with a team of over 200 professionals. Our focus has expanded beyond contact center services to software development and back-office operations. With world-class service delivery centers in Odisha, India, and a global office in Ashburn, Virginia, we continue to provide our clients with cost-effective, reliable, and scalable solutions.

As we look toward the future, our mission remains clear: to be “Your Partner in Business Growth.” We are committed to expanding into new geographies and innovating our services to help our clients succeed in an ever-changing global market. With the commitment to delivering quality services, we are ready to explore new frontiers, driving performance and profitability for businesses of all sizes.

Our Mission

We empower businesses to achieve their fullest potential by fostering impactful partnerships and delivering innovative strategies that adapt to an ever-evolving marketplace.

Our Vision

To become a global leader in Business Process Management by leveraging advanced technologies and redefining industry benchmarks for operational excellence.

Our Guiding Values

Customer-Centricity

We prioritize client success and satisfaction in every engagement.

Scalability

We design solutions to grow alongside our clients, enabling them to adapt and thrive in a dynamic market.

Integrity

Ethical practices are central to everything we do, ensuring trust and transparency in every action.

Adaptability

We embrace change to meet the evolving needs of our clients in a dynamic market.

Meet Our Team

As an experienced provider of process outsourcing services, we deliver simple and complex needs with tailored business solutions

Mohit Gupta

Sunny Singhal

CEO

Rohit Gupta

COO

G Lalit Kumar

Head of Operations

Pravash Sahu

Head of Technology

Our Premier Contact Center Magazine

Engage Connect

Empowered, Inspired, and Informed!

Stay Ahead of the Curve

Engage Connect is a leading magazine dedicated to the latest trends, insights, and advancements in the contact center industry. Our team of experienced professionals brings you in-depth articles, expert opinions, and cutting-edge strategies to help you stay ahead in the rapidly evolving world of customer service.

Check out Engage Connect

Our Gallery

Testimonials

Venturesathi’s back-office team has significantly optimized our financial reconciliation and transaction processing. We’ve seen a 25% increase in efficiency across our procurement and invoicing cycles, and they’ve helped reduce our outstanding payables by 18%. Their daily reporting and analytics on cash flow and trade settlements have provided us with real-time visibility, making critical decisions much faster and more data-driven.

– Head of Finance, Mining & Trading

We struggled with inefficiencies in our accounts payable and receivable processes, leading to high error rates and long DSO (Days Sales Outstanding). Since partnering with Venturesathi, our DSO has dropped by 15%, and errors have decreased by 20%. Their streamlined workflows have freed us from administrative bottlenecks, allowing us to focus more on core banking operations.

– Finance Director, Banking & Financial Services

We faced frequent downtime due to outdated systems and poor inter-department communication. Venturesathi’s ERP solutions reduced our downtime by 10% and improved data-sharing across departments, streamlining our supply chain. Their tech support is quick, with a 45-minute average response time, keeping us operational and efficient.

– IT Director, Manufacturing Sector

Before working with Venturesathi, our contact center struggled with long handling times and low customer satisfaction. In just six months, our CSAT rose by 25%, and repeat calls dropped by 18% thanks to improved first contact resolution (FCR). Venturesathi helped us streamline operations, delivering faster, more reliable support for our customers.

– Customer Service Manager, Automotive Sector

Venturesathi’s contact center services have been a game changer for our patient engagement. With a 24/7 support structure, our first response time has dropped by 30%, and our patient satisfaction score has increased by 22%. Their team’s focus on FCR (First Contact Resolution) has been key in handling patient queries, and their empathetic approach to patient interaction aligns perfectly with our values in healthcare service delivery.

– Chief Operations Officer, Healthcare

Partnering with Venturesathi has transformed our logistics operations. Their advanced TMS (Transportation Management Systems) reduced delivery delays by 15%, and their robust cybersecurity protocols have secured our data. With real-time tracking, client satisfaction has improved significantly, leading to a 20% increase in on-time deliveries. Their IT team ensures zero interruptions in our supply chain.

– Head of Logistics, Logistics

Venturesathi’s back-office operations have streamlined our property transaction management, particularly in accounts payable and receivable. With their assistance, we’ve cut down on invoice processing time by 25%, and our accounts reconciliation is now 40% faster than before. Their real-time reporting on cash flow has been a huge asset, allowing us to maintain better control over property management expenses and vendor payments.

– Finance Manager, Real Estate

Before partnering with Venturesathi, our contact center faced high call abandonment rates and inconsistent service levels. Venturesathi’s implementation of omnichannel support reduced abandonment by 40% and improved first-call resolution (FCR) by 20%. With enhanced agent training and advanced analytics, we’ve personalized our service, significantly boosting customer satisfaction. Venturesathi has transformed our customer engagement in the travel sector.

– Finance Head, Travel and Tourism