Healthcare
Venturesathi transforms healthcare delivery by empowering hospitals, clinics, and telehealth providers to focus on patient care while we manage critical operations.
The global healthcare outsourcing market, valued at $1.82 billion in 2024 and projected to reach $3.29 billion by 2033 with a 6.81% CAGR, is driven by rising patient volumes, digital transformation, and the need for cost-effective solutions.
We provide specialized Healthcare Contact Center Services, Healthcare IT Support Solutions, and Healthcare Back Office Operations to address demands for personalized patient support, secure technology, and streamlined processes. Our HIPAA-compliant solutions leverage AI, automation, and industry expertise to enhance patient satisfaction, ensure compliance, and reduce costs.
Contact Center Solutions for Healthcare
Our healthcare contact center services deliver patient-centric, HIPAA-compliant support to manage inquiries, appointments, and telehealth needs. Using AI-driven tools, multilingual agents, and omnichannel platforms, we address the industry’s demand for 24/7 accessibility, personalized care, and efficient query resolution, ensuring enhanced patient experiences and operational efficiency.
24/7 Multilingual Support
We offer round-the-clock, multilingual assistance for global stakeholders, including suppliers and logistics partners, ensuring no query goes unanswered.
Patient Advocacy Support
We act as an extension of your team ensuring that patients receive compassionate, clear answers to all inquiries about treatments, billing, & insurance options, enhancing trust & improving care.
Emergency Assistance Services
We offer specialized emergency support, connecting patients to the right healthcare professional or facility quickly, providing peace of mind and quick action in critical moments
Patient Feedback and Surveys
We conduct post-discharge surveys to gather insights, improving patient satisfaction and care quality.
Key Stats
Outsourcing healthcare contact center services boosts efficiency. Industry leaders achieve 25–40% faster query resolution and 95% first-contact resolution rates with omnichannel support. AI-driven solutions reduce handle times by 27% and improve patient satisfaction by 15–20%. Our healthcare contact center solutions deliver 90%+ satisfaction rates while ensuring HIPAA compliance.
Driving Better Patient Care through
Smarter Insights
We partnered with a major hospital network to implement an AI-driven, HIPAA-compliant contact center, reducing response times by 35% and increasing patient satisfaction by 25%.
IT Support & Services for Healthcare
Cloud Modernization for Mining Operations
We migrate legacy systems to secure cloud platforms, enabling scalability and real-time data access for remote mining sites.
Real-Time Healthcare Analytics
We help deploy ERP to analyze patient trends, operational efficiency, and care outcomes, driving data-driven decisions.
EHR and Telehealth Integration
We integrate and support EHR systems like Epic and Cerner, ensuring seamless telehealth and data management.
Cloud Modernization for Healthcare
We migrate legacy systems to secure cloud platforms, enabling scalability and real-time access to patient data.
Key Stats
IT outsourcing in healthcare enhances performance. Cloud adoption improves efficiency by 30–50%, and EHR-integrated systems reduce repeat call rates by 15%. Outsourced IT support cuts infrastructure costs by 25–35% and downtime by 40%. Our healthcare IT solutions ensure compliance and support digital transformation.
Driving Healthcare through Offshore GCC for Efficiency
We supported a clinic network with EHR integration and cloud migration, reducing system downtime by 45% and improving telehealth access by 30%.
Back Office Services for Healthcare
Medical Billing and Coding
We automate billing and coding processes, ensuring accuracy and faster reimbursement cycles.
Insurance Claims Processing
We manage claims adjudication and denial management, reducing turnaround times and errors.
HIPAA-Compliant Data Entry
We digitize and manage contracts, permits, and trade agreements, reducing errors and speeding up processes.
Revenue Cycle Management
We handle insurance verification, accounts receivable, and payment reconciliation to optimize revenue.
Compliance and Reporting
We manage regulatory reports and audits, ensuring adherence to healthcare standards.
Key Stats
Back-office outsourcing in healthcare drives efficiency. Automation reduces processing times by 40–60% and operational costs by 20–30%. Outsourced solutions achieve 95% accuracy in billing and claims processing. Our healthcare back office services deliver 30–50% faster turnaround, supporting scalability and compliance.