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Your Partner in Business Growth 

Venturesathi is a Tech-Enabled Business Process Management Company.
Co-Create Your Business Transformation with Us!

IT Support & Services

Contact Center

Back-Office Support

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Embrace Innovation, Empower Growth!

What We Do?

Contact Center

Experience Our Contact Center Services with Multi-Lingual & Multi-Channel Support for Inbound and Outbound Services, covering voice & non-voice processes. From providing top-notch customer support to lead generation and Collection, we specialize in catering services across global timelines.

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IT Support & Services

Our MERN Stack Expertise delivers custom software solutions, ensuring cross-platform compatibility. Specializing in mobile-responsive apps, we focus on end-to-end architecture design. With agile methods and rigorous testing, we provide top-notch products within deadlines.

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Back Office Operations

With our Organized workflow, meticulous financial management, dedicated administrative support, insightful data analysis, and exceptional customer service, Venturesathi strives to elevate your Business Operations. Let’s embark on a journey where efficiency meets expertise.

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Industries we serve:

Major sectors we cover-up

Banking & Financial Services

Empowering financial institutions with cutting-edge data analytics and streamlined contact center solutions.

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Logistics

Optimizing supply chain efficiency through real-time tracking and advanced route optimization tools.

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Manufacturing

Providing process automation and quality control solutions to enhance productivity and ensure product excellence.

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Retail & E-Commerce

Enabling seamless inventory management and customer-centric marketing strategies for retail success.

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Mining and Trading

Addressing supply chain fragmentation and risk management challenges with our integrated solutions.

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Real Estate

Offering dynamic market analysis and tailored marketing strategies to maximize property value and visibility.

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Healthcare

Delivering HIPAA-compliant solutions and patient-centric engagement tools for enhanced healthcare services.

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Media & Communications

Providing digital transformation strategies and audience engagement solutions to stay ahead in the industry.

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Automotive

Assisting in sustainability initiatives and implementing digital transformation strategies for competitive advantage.

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Travel & Tourism

Enhancing customer experience through contact center services and real-time analytics for travel operators.

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Why Choose Us?

Experience & Expertise

Skilled and experienced professionals who are knowledgeable in a wide range of accounting tasks, and back-office operations.

Customized Solutions

We work with each customer to understand their specific needs and requirements and develop customized solutions to meet their unique needs.

Cost Savings

Outsourcing accounting tasks to Venturesathi can help a company save money on staffing and other overhead costs.

Improved Efficiency

We use advanced technology and automation to streamline processes and improve efficiency, helping a company save time and resources.

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Testimonials

Venturesathi’s back-office team has significantly optimized our financial reconciliation and transaction processing. We’ve seen a 25% increase in efficiency across our procurement and invoicing cycles, and they’ve helped reduce our outstanding payables by 18%. Their daily reporting and analytics on cash flow and trade settlements have provided us with real-time visibility, making critical decisions much faster and more data-driven.

– Head of Finance, Mining & Trading

We struggled with inefficiencies in our accounts payable and receivable processes, leading to high error rates and long DSO (Days Sales Outstanding). Since partnering with Venturesathi, our DSO has dropped by 15%, and errors have decreased by 20%. Their streamlined workflows have freed us from administrative bottlenecks, allowing us to focus more on core banking operations.

– Finance Director, Banking & Financial Services

We faced frequent downtime due to outdated systems and poor inter-department communication. Venturesathi’s ERP solutions reduced our downtime by 10% and improved data-sharing across departments, streamlining our supply chain. Their tech support is quick, with a 45-minute average response time, keeping us operational and efficient.

– IT Director, Manufacturing Sector

Before working with Venturesathi, our contact center struggled with long handling times and low customer satisfaction. In just six months, our CSAT rose by 25%, and repeat calls dropped by 18% thanks to improved first contact resolution (FCR). Venturesathi helped us streamline operations, delivering faster, more reliable support for our customers.

– Customer Service Manager, Automotive Sector

Venturesathi’s contact center services have been a game changer for our patient engagement. With a 24/7 support structure, our first response time has dropped by 30%, and our patient satisfaction score has increased by 22%. Their team’s focus on FCR (First Contact Resolution) has been key in handling patient queries, and their empathetic approach to patient interaction aligns perfectly with our values in healthcare service delivery.

– Chief Operations Officer, Healthcare

Partnering with Venturesathi has transformed our logistics operations. Their advanced TMS (Transportation Management Systems) reduced delivery delays by 15%, and their robust cybersecurity protocols have secured our data. With real-time tracking, client satisfaction has improved significantly, leading to a 20% increase in on-time deliveries. Their IT team ensures zero interruptions in our supply chain.

– Head of Logistics, Logistics

Venturesathi’s back-office operations have streamlined our property transaction management, particularly in accounts payable and receivable. With their assistance, we’ve cut down on invoice processing time by 25%, and our accounts reconciliation is now 40% faster than before. Their real-time reporting on cash flow has been a huge asset, allowing us to maintain better control over property management expenses and vendor payments.

– Finance Manager, Real Estate

Before partnering with Venturesathi, our contact center faced high call abandonment rates and inconsistent service levels. Venturesathi’s implementation of omnichannel support reduced abandonment by 40% and improved first-call resolution (FCR) by 20%. With enhanced agent training and advanced analytics, we’ve personalized our service, significantly boosting customer satisfaction. Venturesathi has transformed our customer engagement in the travel sector.

– Finance Head, Travel and Tourism

Certification and Partnership

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